New York Privacy

Last Updated

This New York Privacy Notice (“Notice”) supplements the Privacy Policy of ProHomeExperts (“we,” “us,” or “our”) and applies to residents of the State of New York. This Notice explains how we collect, use, and disclose personal information and outlines certain privacy rights available to New York residents under applicable state laws, including the New York SHIELD Act and other consumer protection regulations.

This Notice should be read together with our general Privacy Policy.

1. Scope of This Notice

ProHomeExperts operates a home improvement–focused digital platform that connects consumers with independent contractors, service providers, or marketing partners offering home-related services. This Notice applies to personal information collected through our website and related online services from New York residents.

2. Personal Information We Collect

We may collect the following categories of personal information:

Identifiers

Name, email address, phone number, postal address, ZIP code, IP address, or other similar identifiers.

Contact & Inquiry Information

Information you provide when requesting home improvement services, submitting forms, or contacting us.

Commercial Information

Details related to services requested, inquiries submitted, or interactions with service providers through our platform.

Internet & Device Information

Browsing activity, interaction with website features, referral URLs, browser type, device type, and similar technical data.

Geolocation Information

General location information derived from IP address or ZIP code.

Inferences

Information derived from other personal data to help match users with relevant service providers or improve service quality.

We collect personal information directly from you, automatically through your interaction with our website, and from third-party partners where permitted by law.

3. How We Use Personal Information

We use personal information to:

• Respond to service requests and inquiries
• Match users with relevant home improvement service providers
• Communicate regarding requested services
• Improve website functionality and user experience
• Conduct analytics and internal reporting
• Detect fraud, security issues, or misuse
• Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose personal information to:

• Independent service providers or contractors to fulfill service requests
• Marketing or advertising partners
• Service providers supporting our business operations
• Legal or regulatory authorities when required
• Third parties in connection with a business transaction such as a merger or sale

We do not knowingly collect or disclose personal information from children under 16 years of age.

5. Data Security (New York SHIELD Act)

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, as required under the New York SHIELD Act. These safeguards are intended to prevent unauthorized access, use, or disclosure of personal information.

However, no data transmission or storage system can be guaranteed to be completely secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate and maintain website functionality
• Analyze site usage and performance
• Support marketing and advertising efforts

You may control cookies through your browser settings. Limiting cookies may affect certain features of the website.

7. New York Resident Rights

New York residents may have certain rights regarding their personal information, including the right to:

• Request information about how personal data is collected and used
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal exceptions
• Opt out of certain marketing communications

Requests will be handled in accordance with applicable New York law.

8. Exercising Your Rights

To submit a privacy-related request, please contact us at:

📧 support@prohomeexperts.com

Please include sufficient information to allow us to understand and respond to your request. We may take reasonable steps to verify your identity before processing a request.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Notice

We may update this New York Privacy Notice from time to time. When we do, we will revise the “Last Updated” date and post the updated Notice on our website. Continued use of the website after changes indicates acceptance of the updated Notice.

11. Contact Us

If you have questions about this New York Privacy Notice or our privacy practices, please contact us at:

📧 support@prohomeexperts.com